FAQs

• Allow up to 5 business days for order processing
• Free express shipping for orders over $100 – automatically applied (Australian orders only)
• Standard shipping – $9.95 (Includes tracking) 2-8 business days (For most locations in Australia)
• Express shipping – $12.95 (Includes tracking) 1-4 business days (For most locations in Australia)
Note – Selecting this option will only speed up postage times, not order processing times
• Once your order has been placed, you will receive a confirmation email.
• When your order has been shipped, you will receive a notification email with tracking information.
• When your order has left Bomb Trinkety HQ, it is the purchaser’s responsibility to keep track of the order. Bomb Trinkety does not hold responsibility for parcels that are lost. If you have any problems, please click here.

• Yes! Bomb Trinkety ships internationally to select countries – New Zealand, Canada, United States, Hong Kong, Malaysia, Philippines, Singapore, Denmark, France, Germany, Greece, Italy, Netherlands, Norway, Spain, Sweden, Switzerland.
• Shipping times vary per country/region, but as a guide please allow 6-27+ business days for delivery. (Some countries and regional areas take longer)
• Shipping costs vary per country – Approx. $20 to $35 (Includes tracking)
• It’s the purchaser’s responsibility to pay for any local taxes and duties occurred (if applicable)
• When your order has left Bomb Trinkety HQ, it is the purchaser’s responsibility to keep track of the order. Bomb Trinkety does not hold responsibility for parcels that are lost or damaged. If you have any problems, please click here.
• Free shipping does not apply to international orders

Bomb Trinkety regularly drops new collections that can sell out very quickly. Due to the handmade nature of our goods, there are usually only one or two items available in a particular style. Unfortunately your item isn't yours until you fully check out - browsing is not your friend.

To give you the best chance to secure your favourite item when you wish to purchase multiple, we recommend checking out the first item as quickly as possible, then continue shopping for other items. We happily offer combined shipping, where you initially pay postage on each successful order, then we combine your orders and refund any extra shipping paid at the time of processing your order. (Up to 5 business days)

Simply email your order numbers to hello@bombtrinkety.com.au.

Returns will not be granted if:

• Included care instructions have not been followed
• You change your mind (due to hygiene reasons)
• On Seconds items (please check the photo before purchasing)

Bomb Trinketies are made with high quality materials, and constructed with care. In the unlikely event that an issue arises, please contact us ASAP so it can be rectified.

Any issues from delivery/postage, please make contact within 48 hours of receiving your order.

All returns are at the discretion of Bomb Trinkety.

• Visa
• Mastercard
• PayPal
• Shop Pay
• Apple Pay
• Google Pay

Bomb Trinkety gift cards are available in denominations from $25 to $200. (If you want a larger amount, please contact us to arrange)

• Gift card is immediately emailed to you (or if you prefer, directly to your recipient)
• Simply print at home and pop into a cute card
• Voila!

Please note:

• Discounts do no apply to gift cards.
• Gift cards have a 2 year expiry.
• Gift card value is excluded from $100+ free express shipping offer.

Each product listing provides an approximate size of the earring in millimetres. All are measured from top to bottom of earring, with the exception of hoops which are given as hoop size and component size.

If you are wanting more specific measurements, please contact us for more info.

Unfortunately not.

Those Bomb Trinketies you’ve had your eye on are only yours once you’ve successfully checked out and paid for the order.

TIP! If you are wanting multiple pairs, I highly recommend checking out after adding each pair to cart. While you do initially pay postage on each successful order, simply email your order numbers to hello@bombtrinkety.com.au and I will combine shipping and refund any extra postage paid.

Please note, refunds may take up to 10 days to hit your bank account/credit card.

Colour accuracy can be a little tricky.

I always aim to depict images true to colour, however when they are viewed on various screens/devices the colours can look a little different. Unfortunately this is out of my control.

If you are wanting something specific, please feel free to contact us before placing an order – We are always happy to help!

Bomb Trinkety gets out n' about, appearing at various markets in south-east Queensland.

If you want to meet Mel and shop some gorgeous earrrings, keep up with market dates by checking out the home page or joining Bomb Squad News.

• Store in a cool, dry place away from direct sunlight – preferably in an earring holder to prevent damage. Check out Bon Maxie's clever earring displays!
  Use code - MELISSAFEB10 at the Bon Maxie store to save $10 OFF!
• If cleaning is required, gently wipe with a soft, damp cloth.
• Keep dry – don’t wear swimming or showering.
• Keep away from perfumes and harsh chemicals.
• Be gentle when wearing your Bomb Trinketies, do not bend or flex them.
• Keep away from pets and kids (for the safety of them AND your earrings!)

Care Instructions will also be included in your order for easy reference!

Keep them out of direct sunlight, preferably on an earring holder.

• Helps prevent breakages
• Easily find your fave pairs
• Keeps your earrings organised
• Prevents clutter
• Turns your collection into a piece of art!

My fave earring holders are from Bon Maxie - check 'em out for a sneaky $10 OFF!

Use code - BOMBTMAY10 at the Bon Maxie store to save.

Surprisingly no! Polymer clay is super lightweight, my customers often comment on how light they actually are, especially the really big ones.

No saggy, baggy ear lobes when you get older!

Yes!

I use stainless steel earring posts and nickel-free and lead-free backs, which are generally suitable for sensitive ears. However, some people may be extra sensitive – so please be careful and stop wearing your earrings if they do cause irritation.

Yes! I highly recommend not to remove the plastic from our earring backs.

They are called ‘comfort backs’ as they help make the earrings more comfortable to wear. Leaving the plastic on also helps to ensure that the earrings sit correctly on the ear lobe and do not droop/sag.